Frequently Asked Questions
FAQs
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Yes we are. Capital Vending Systems LLC is locally owned and operated right here in Grand Rapids. And we provide our services all around West Michigan.
Our Accreditation with the Better Business Bureau® is approved by the board of directors, and we're proud to join businesses across North America and BBB in an effort to advance marketplace trust through standards for ethics and integrity.
Capital Vending Systems is a business West Michigan can trust. Call today and talk to Eric today!
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We offer a variety of vending machines, including snack vending machines, refrigerated drink vending machines, and smart coolers. We can also mix and match different types to provide a customized selection based on your input or business specific needs.
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Most of our vending machines are equipped with secure cashless payments and cash receivers. Our credit card terminals accept Visa, Master Card, and American Express payments, including cards with tap-to-pay.
Additionally, our card terminals accept multiple cashless payment methods, including Apple Pay, Google Pay, and Samsung Pay.
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We stock and replentish a wide range of popular and known brands, including Frito-Lay, Coca-Cola, PepsiCo, Nestle, Kellogg's, Clif Bar, Nature Valley, and many more. We can also stock machines with snacks that are locally-sourced from our fresh food partners.
We can also accommodate special requests. If you're interested in that, please contact us.
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We make regular visits to restock our vending machines which is based on the usage and demand at your location. We also have the ability to monitor product levels on our Smart Coolers.
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Sure do! We can customize the product lineup in any of our machines based on business input and popular snack and drink trends. We also offer nutritious snacks that are prepared by our fresh food partners.
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Absolutely! We can work with you to customize the product selection in your vending machines based on your preferences and the specific needs of your employees or customers.
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We perform proactive maintenance and quick repair services that ensure that our vending machines are always in top working condition. Our technicians respond promptly to any issues, minimizing downtime and ensuring a seamless experience.
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If you're a customer and experienced a problem or malfunction with one of our machines, we're very sorry.
Please contact us on this page. We'll do what's necessary to make it right.If you're a business owner with a vending machine we currently service for you, you should contact Eric directly with your inquiry.